## Get Started

- Oct 2, 2025
- Knowledge

### Article Details

Content

Help Content

## Welcome!

If you are a first time user, an administrator will create a new account for you, and you will receive a Zeitview Insights Password Change email to welcome you to the platform and prompt you to set your password.

## Logging In

Visit the [Zeitview Insights Login](https://login.zeitview.com/login?state=g6Fo2SByZE5qcjdwTmlrY3E5WmlfUExIa01RbGt1bERXMFkwM6N0aWTZIGFMLVJWX0VEQ1hrbDBZQnB1VlVIQV82Z1hSRW5HYnNmo2NpZNkgZERHN0NjN0Y4czd2VjI2RERJNExHN3BpdXhpdkp1YlI&client=dDG7Cc7F8s7vV26DDI4LG7piuxivJubR&protocol=oauth2&response_type=token%20id_token&redirect_uri=https%3A%2F%2Finsights.dronebase.com%2Fcallback&scope=openid&audience=https%3A%2F%2Fservicesprod.ams.dronebase.com&nonce=tFRcgKDRifkmr8TXq8ohXvHlihKkeCdx&auth0Client=eyJuYW1lIjoiYXV0aDAuanMiLCJ2ZXJzaW9uIjoiOS4xNC4wIn0%3D) window, and then enter your email and password to log in.

If you've forgotten your password, click "Forgot Password," enter your email, and click "Send." A password update email will be sent to you.

## Definitions

Some terms you may encounter throughout the Zeitview Insights platform and user guide:

**Anomaly** - an irregularity on an asset found during an inspection; an anomaly may be physical damage (e.g., hail damage), but may also be a non-damage issue (e.g., debris), or a problematic area that requires further inquiry (e.g., water ponding)

**Asset** - generic name for a building, plot of land, or subject of the data capture

**Deliverables** - generic name for products or data provided from an inspection. For example, images, videos, or reports.

**GeoTIFF** - allows georeferencing information to be embedded within a TIFF file. The potential additional information includes map projection and everything else necessary to establish the file's exact spatial reference.

**Inspection** - data capture of one or more assets in a day

**JPG** - is a commonly used file type in digital images

**Orthomosaic** - is a geometrically correct aerial image that is composed of many individual still images that are stitched together.

**Site** - a location that contains one or many assets (e.g., buildings)

**Zip File** - a computer file whose contents of one or more files are compressed for storage or transmission.

### Properties

- **Title**: Get Started
- **Article Created Date**: 9/21/2025 7:39 PM
- **URL Name**: Insights-General-AEC-Insights-User-Guide-Get-Started
- **Created By**: [Jason Norat](https://support.zeitview.com/pilot-support/s/profile/005UJ000008Xxj3YAC "Jason Norat"), 10/2/2025 3:53 AM
- **Last Published Date**: 10/2/2025 3:55 AM

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## Have more questions? [Contact Support](https://support.zeitview.com/pilot-support/s/contactsupport)