Get Started
Get Started
- Sep 21, 2025
- Knowledge
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Welcome!
If you are a first-time user, an administrator will create a new account for you, and you will receive a Zeitview Insights Password Change email to welcome you to the platform and prompt you to set your password.
Logging In
Visit your company's custom URL (it will look like this: http://your_company_name.insights.dronebase.com) and then enter your email and password to log in. You use insights.dronebase.com and that will also bring you to your organization instance based on your profile.
If you've forgotten your password, click "Forgot Password", enter your email, and click "Send". A password update email will be sent to you.
User Roles and Site Permissions
Every user account has:
- a Role assigned to them that determines which pages and features you're able to access
- a set of Sites that determines which Sites, Assets, and Anomaly data you're able to access
Some features and pages described in this User Guide will be available and visible only to certain roles; you can find more information about how roles affect specific features here.
Definitions
Some terms you may encounter throughout the DroneBase Insights platform and user guide:
Anomaly - an irregularity on an asset found during an inspection; an anomaly may be physical damage (e.g., a crack), but may also be a non-damage issue (e.g., excessive grease), or a problematic area that requires further inquiry (e.g., a hot solar panel).
Asset - generic name for a wind turbine or a set of solar panels.
Site - a location that contains many assets; e.g., a wind farm or a solar plant.
Properties
Title: Get Started
Article Created Date: 9/21/2025 6:53 PM
URL Name: Insights-General-Wind-Insights-User-Guide-Get-Started
Created By: Jason Norat, 9/21/2025 6:53 PM
Last Published Date: 9/21/2025 6:54 PM