User Management
User Management
- Oct 1, 2025
- Knowledge
Article Details
Content
Help Content
Overview
As an Administrator, click the “Users” link in the left navigation to go to the User Management page. Here, you can manage your Users, as well as their access to the Insights platform.
User Roles
Add & Edit Users
Deactivating a User
Site Access
User Roles
Every user account has:
- a Role assigned to them that determines which pages and features you're able to access
- a set of Sites that determines which Sites, Assets, and Anomaly data you're able to access
Add & Edit Users
Click “Add New User” in the top right to create a new user; click the “Action” drop down and then “Edit” to edit an existing user.
Enter or update a user’s name, email, “active” status, role, and site access.
- Click “Send Invite” to create the new user and send them a welcome email, which will prompt them to set their password and then log in
- Click “Save” to update an existing user
Deactivating a User
Users set to “Inactive” will no longer be allowed to log into the Insights Platform.
To deactivate a user, either:
- Click on the “Actions” dropdown in the user list, and then click “Deactivate.”
- Click “Edit” for a user, and then set their status to “Inactive” and click “Save.”
Roles & User Access
There are six roles that a user can have that restrict access to different features:
Site Access
A user can also be restricted to seeing data that only pertains to certain sites by setting the Site Access on the Add/Edit New User panel.
- Select “All Sites” if the user should have no Site restrictions.
- Select “Only Specific Sites”, and then search for and check the sites that this user should be restricted to.
Properties
Title
User Management
Article Created Date
9/21/2025 4:14 PM
URL Name
Insights-Property-Insights-User-Guide-User-Management
Created By
Jason Norat, 10/1/2025 2:03 PM
Last Published Date
10/1/2025 2:10 PM